In this policy:

"we" or "Stroke Education" means New Zealand Stroke Education Trust (a charitable trust).

"you" means you, the person using our services, or visiting our Web site

"services" means all goods or services we provide and anything else we do for you, including allowing you to access our Web site.

Other policies applying to our services

In addition to our Privacy Policy, our Terms of Use applies to your use of our service. It is important that you are familiar with the Terms of Use. Please read it in conjunction with this policy.

Visitors

If you are just surfing and reading information on our Web site, then we may collect and store the following information about your visit:

• the IP address of your machine when connected to the Internet and the domain name from which you are accessing the Internet;
• the operating system and the browser your computer uses, and any search engine you are using;
• the date and time you are visiting;
• the URLs of the pages you visit;
• if you provide it, your email address.

We use that information to measure the number of visitors to different parts of the site and, for example, to measure the effectiveness of advertising. We do not disclose information about individual machines except for the reasons set out below.

We do not sell information which identifies you personally.

We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.

Additional Privacy Provisions For Other Stroke Education Services

If you use services other than just our web site information generally available to all visitors, Stroke Education's Standard Terms of Service sets out our commitments to you regarding collecting, holding and using information about you.

Changing This Policy

We may change this policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. We will tell you about any changes by posting an updated policy on our Web site. Any change we make applies from the date we post it on the Web site.

Collecting Information

While you have an agreement with Stroke Education, you agree that we and other Stroke Education companies may collect information about you. The information may be obtained from you and others or generated within the equipment used to provide our services when you or anyone else uses our services. You may decide whether to provide any information any of us seeks from you. However, if you do not provide it, we and other Stroke Education companies may not be able to provide services for you.

You may ask to see information any of us holds about you, so long as we can readily retrieve it, and ask for any details that are wrong to be corrected.

Holding And Using Information

We may hold the information and share it with each other, with employees and contractors of Interspeed companies, with credit reference agencies and with collection agencies. This enables us and other Interspeed companies and agencies to:

• provide services for you and others 
• send you bills and recover money you owe 
• keep you informed of services available to you from us and other people
• exercise any lawful right any of us has.

If you tell us you have an interest in a particular topic, we may send you information about that topic.

We may share with network operators any information needed to enable you to use the services; this does not include your name and address.

We may disclose information about you to law enforcement authorities (such as the Police or the Department of Internal Affairs) if we think that it is necessary; for example, to help maintain the law. We may occasionally monitor telephone calls between customers and our personnel so as to help train our personnel to provide better customer service. Any information we collect by doing this will be used in strict compliance with privacy laws.

POLICIES

Disclaimer

The information contained on this site is for educational purposes only and is not intended to replace the advice of a healthcare professional. Decisions regarding patient care and rehabilitation must be made with a healthcare professional, considering the unique characteristics of the patient.

Privacy policy

We will keep all of your information and personal details secure, they will not be given to any third party. Your transaction will take place over a secure server connection which is hosted by PayPal. To read about PayPal privacy policies, please visit PayPal website by clicking on the link below :

LInk to Paypal Privacy Policy

Pricing Policies

All prices on this website are in US dollars and your credit card will be charged in US dollars. New Zealand customers may pay in US dollars by using their credit card (VISA and Master cards are accepted, both the on-line payment via our website and a faxable order form are accepted for payments in US dollars) or they may pay in NZ dollars by bank cheque, money order or direct bank transfer only (to download the faxable order form click here). Prices in New Zealand dollars are GST inclusive. Please use the The Universal Currency Converter Services on the XE website for an estimate of what the products will cost in your currency.

PLEASE NOTE that the physical video products we sell are of either the PAL/SECAM or NTSC standard. This means that your equipment (DVD player and TV) will need to be compatible with this. However, most DVD players sold in PAL countries (e.g. New Zealand, Australia, UK, most of Europe) play both standards. To see what DVD standard is used in your country please see our DVD Format Guide.

PLEASE NOTE that downloadable video products can only be played back on computers (either PC or Mac) and for these video products the video format (PAL or NTSC) is irrelevant.

Individual Rates

DVDs and downloadable video products with these rates are licensed for individuals (home and private use) only.

Institutional/Community Rates

DVDs and downloadable video products with these rates are licensed for hospitals, outpatient clinics, universities, colleges, libraries, companies, societies and other organizations. These rates include a licence which grants permission to loan the DVDs to the customers (including inter-library loan) and/or screen the DVD before a public audience in the organization that bought that particular DVD(s) only (it does not include radio, TV, internet and other means of broadcasting of the whole or part of the DVD outside of the physical address of the organization concerned). Purchase of our DVDs constitutes an agreement to these licensing terms. Please inquire about other licenses and public performance rights. We will try to accommodate your specific needs.